Meet Ava: the AI Agent That Answers Admission Enquiries in 9 Languages
By Eduvy Editorial · 12 August 2026 · Latest News & Stories
Every admissions office knows the problem: enquiries arrive at midnight, in five languages, faster than any counsellor team can call back — and the student who doesn't hear back joins whoever calls first. Ava exists for exactly that gap.
What Ava is
Ava by Eduvy is an autonomous AI voice agent — a 9-language admission qualifying agent — paired with an admissions CRM and a counsellor app. When a new enquiry lands, Ava calls back in under 60 seconds, speaks with the student in nine Indian languages plus Hinglish, answers their questions about courses, fees and eligibility, and qualifies whether they're a genuine admission prospect.
Why "qualifying" is the key word
Ava doesn't just call — it scores every lead from 0 to 100 and runs a cold-lead radar, so counsellors spend their day on admission-ready students instead of dialing lists. The unqualified enquiries aren't lost; they're nurtured until they're ready.
The guardrails colleges care about
- Grounded answers only: Ava speaks only facts the college has approved, and every answer is traceable to its source in a grounding audit.
- Compliance built in: DND lists are scrubbed automatically and calling windows are enforced by the system, not by policy documents.
- Everything lands in the CRM: call outcomes, scores and follow-ups appear in the admissions CRM and the counsellor's phone app.
What it changes
Speed-to-first-call is the single biggest predictor of whether an enquiry becomes an admission. Ava makes it a constant — under a minute, every time, in the student's own language. For colleges on the Eduvy platform, Ava plugs into the same pipeline that brings applications from the Eduvy app into the ERP dashboard.
See Ava in action at eduvycrm.com, or talk to the Eduvy team.